FAQ
Frequently asked questions
What people ask us most. Another question? Write to support@coxios.com.
The product
What is Coxios?
A desktop app that secures and manages your VPS without a terminal: SSH connection, firewall, fail2ban, SSH hardening, Docker app deployment, domains on HTTPS, monitoring and logs.
Who is Coxios for?
Developers, makers, freelancers and small agencies who have a VPS but do not want to spend their evenings in the terminal. No system administration knowledge needed.
Which hosting providers are supported?
Any provider that gives you SSH access to a Linux VPS: Hetzner, OVH, Scaleway, DigitalOcean, Contabo, IONOS, Vultr, Linode, AWS, Oracle Cloud and more.
Which systems are supported?
Ubuntu 22.04 and 24.04, Debian 12 and 13, Rocky Linux 9, AlmaLinux 9 and Fedora 43: each one is tested end to end on a real server. The assistant adapts its commands to the detected system, for example UFW or firewalld for the firewall.
Which computers does the app run on?
macOS today (Apple silicon and Intel). Windows and Linux builds are in the works.
Can I use Coxios on a server that is already set up?
Yes. Choose Already configured VPS: Coxios imports your ~/.ssh/config shortcuts, reads the server's real state and changes nothing without your confirmation. The Setup Assistant stays optional.
What happens if I stop using Coxios?
Your server keeps running as it is: Coxios installs no agent, it uses standard tools (Docker, Caddy, UFW, fail2ban). You can take everything over by hand whenever you want.
Security and data
Does Coxios have access to my servers?
No. The app connects to your servers directly from your computer. Your SSH keys and passwords stay on your machine, and nothing goes through our servers.
Where are my secrets stored?
Secrets are encrypted with your system's secure storage, and SSH key passphrases are kept in the keychain. Git tokens are kept in the keychain, never in plain text.
Can Coxios lock me out of my server?
Before turning off root login and passwords, the assistant checks that your new key works and asks for an explicit confirmation. Just keep the key it created in ~/.ssh/.
Can I see what the app runs?
Yes. The assistant shows each step and its commands, and actions on the server stay visible in the activity log.
What data do you collect?
Your email and organization for the account, your subscription, and anonymous usage statistics. The details are in the privacy policy.
Account and team
Do I need an account to use Coxios?
The account links your subscription to the app. You create it for free on the website, with an email or with Google, and the app signs in through your browser.
How do we work as a team?
In your account, invite members to your organization and pick their role. On the server, give everyone their own user and SSH key from the Users tab.
On how many computers can I use the app?
As many as you like: sign in with the same account and your subscription follows you. You see and revoke signed-in devices in your account.
Pricing and payment
How much does Coxios cost?
Free: 1 server, 3 apps and 2 security audits per month, forever. Pro: €29 per month or €239 per year, up to 5 servers, unlimited apps and 20 audits per month. Business: €99 per month or €990 per year, up to 50 servers, unlimited apps and audits, then €1.90 per server per month up to 200. Details on the Pricing page.
Who processes the payment?
Lemon Squeezy, our official reseller (Merchant of Record). It processes the payment, issues your invoice and handles VAT. Coxios never sees your card details.
Which payment methods do you accept?
Credit and debit cards (Visa, Mastercard, American Express…) and PayPal.
Is VAT included?
Displayed prices exclude tax. VAT is calculated at checkout based on your country, and businesses can enter a VAT number.
Can I get a refund?
Yes, within 14 days of your first payment, no questions asked. Write to support@coxios.com.
How do I cancel?
Anytime, from your account. The subscription stays active until the end of the paid period, then you go back to the free plan. Your servers are not affected.
Can I change plans?
Yes, anytime from your account, to upgrade or downgrade, or switch from monthly to yearly.